Privacy Policy

1. Introduction

Quicks Limo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and transportation services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name, email address, and phone number
• Billing and payment information
• Pickup and drop-off addresses
• Flight information for airport transfers
• Account login credentials
• Communication preferences

Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data and browsing history on our platform
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your transportation bookings
• Communicate with you about your reservations
• Send booking confirmations, receipts, and updates
• Process payments and prevent fraud
• Improve our services and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in payment processing, email delivery, and analytics
• Drivers: Necessary information to complete your transportation service
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

7. Google Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

We have enabled Google Signals, which allows Google to associate your visit data with Google information from accounts of signed-in users who have consented to Ads Personalization. This may provide us with aggregated demographic and interest data about our visitors.

Google Analytics uses cookies and similar technologies to collect and analyze information about your use of our website. The information generated is transmitted to and stored by Google. Google may use the data collected to contextualize and personalize ads on its own advertising network.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also manage your Google Ads settings and opt out of Ads Personalization through your Google My Activity page. For more information on how Google uses data, visit Google's Privacy Policy.

8. SMS Communications

When you provide your phone number and opt in to SMS communications, we collect and store your phone number and consent timestamp. This information is used solely to send you booking confirmations, ride reminders, driver ETA updates, and promotional offers from Quicks Limo. We do not sell, share, or distribute your phone number or SMS consent data to any third parties for marketing purposes. You may opt out of SMS communications at any time by replying STOP to any message. For full SMS terms, visit our SMS Terms & Conditions page.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. This includes cookies set by Google Analytics to track website usage and performance. You can control cookies through your browser settings, but disabling them may affect the functionality of our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: